Cancellations of Airplane & Helicopter Tours. 10% of the price of your trip is non-refundable, this percentage reflects our cost of booking and preparing your trip. Shazam (formerly known as Captain Marvel) is a superhero in the DC Comics Universe and the protector of Fawcett City. © Copyright 2021. The summit provides breathtaking views of the city, mountains and fjords. Please note that this only applies to tours operated by Arctic Adventures. Each adventure states what level it was designed for and the approximate party size. Please be informed the office will be closed on December 24th - 27th, 31st and 1st of January 2021 due to Holiday season. World class active trips in your own backyard. This includes being ready at the correct time at the correct location in time for your adventure tour. 15.1. Wild, natural and free, Alaska is a feeling as much as it’s a truly incredible place. Cancellations of Private & Customized Multi-day Tours (Individual bookings of 1-9 participants) made with more than 14 days‘ notice (prior to departure): Cancellations of Private & Customized Multi-day Tours (Individual bookings of 1-9 participants) made with less than 14 days’ notice: * Delayed Payments on deposit reservations: Arctic Adventures reserves the right to treat cases of delayed payments as a cancellation of the booking, and the company can withdraw its confirmation of services. Extras and rental gear, booked as part of a day tour fall under the terms as stated here above. Prices are guaranteed against any surcharge after an invoice has been issued, unless the increase is due to government laws or currency changes and amounts to 5% of the tour price or more. In case of delayed payments, the 10% deposit becomes non-refundable and the reservation counts as canceled. The customer making the booking accepts these conditions on behalf of all members of their travel party and is responsible for payment due from the party in entirety. For the best price guarantee to be applicable the other offer has to be for the same tour, same date, same departure time and have the same inclusions, cancellation policy and conditions. Rental Contracts are exclusively entered into at branch locations of of the car rental company, its affiliates or their respective franchisees. 50% is non-refundable, as this represents our direct cost of canceling any arrangements made for your tour. In case of delayed payments, the 10% deposit becomes non-refundable and the reservation counts as cancelled. Another big step was taken in 2017 when Arctic Adventures acquired Extreme Iceland. Please note that we can not be responsible for delays of the delivery of the reimbursement to your account once it has been processed on our end. We are a bunch of outdoor and adventure fanatics committed to the mission of mixing business and adventure! 11.1. In such cases, full cancellation charges apply. Any increase due to changes in government laws, i.e. In case of delayed payments, the 10% deposit becomes non-refundable and the reservation counts as canceled. One of our agents will then check that the lower rate on the other website complies with the Terms & Conditions of the Best Price Guarantee according to the rate and conditions you provide. Please note that this only applies if a payment has not been made at least 2 weeks prior to the tour departure, and no agreement has been made for paying the remaining balance. If reimbursement is in order, then it shall be made in accordance with all procedures and processed as quickly as possible, and the stipulated amount will be transferred to the same credit card that was used upon booking. The 24-hour policy does not honor cancellation requests sent through other channels. Safety equipment needed for each tour is provided by Arctic Adventures and is not classified as rental gear. No contract between the customer and Arctic Adventures shall come into existence until Arctic Adventures receives full payment and issues a confirmation invoice. 15) The lessor shall inform a foreign lessee about Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. Arctic Adventures is an Icelandic adventure and activity company. Please note that all special offers such as promotional codes and/or early bird discount only apply to the price of the tour. Three shows but nearly half of the exhibits, most of the concession stands, and all the rides were closed yet they offered no price reduction on the entrance fee. The customer making the booking accepts these conditions on behalf of all members of their travel party and is responsible for payment due from the party in entirety. 16.3.3. If you are planning to meet us on location for your tour then please be sure that this can be arranged. 3) If the lessee does not return the automobile at the time agreed upon in this lease, or does not declare his intention to extend the lease, the lessor or the police is authorized to repossess the vehicle without further notice and at the lessee’s expence. In case of deposit payments, the deposit becomes non-refundable in case of delayed payments. If you are unsure which tours this follows under then please contact our Customer Care Team. … A small group style of travel means you’ll stay under the radar, travel the local way, eat the local way and sleep the local way. Arctic Adventures reserves the right to treat cases of delayed payments as a cancellation of the booking, and the company can withdraw its confirmation of services. Need help with travel plans impacted by COVID-19? We've sent you an email to confirm your subscription. If the damages are minor, the lessor is authorized to have repairs done on the vehicle after obtaining the lessee’s consent. Extending the lease is dependent upon the consent of the lessor. Please note that holiday pricing and special offers and promotions do not fall under the best price guarantee. The Arctic Safari is an adventure of a lifetime, but you need to ask yourself “is it for me?”. As with any and all world travel, we strongly recommend that you purchase a travel insurance policy in your home country that covers your cost should you have to cancel your travel reservation with short notice. This policy will specify the amount deductible in each instance of loss. Svalbard Landscape The Svalbard islands themselves are mountainous and contain many coastal fjords (a long, narrow, deep inlet of sea between high cliffs). Cancellations made with less than 48 hours’ notice: Please make sure to fill in and/or provide all necessary details upon booking your adventure tour/s. Exploring rustic lodges, big peaks and seaside escapes connects you to the present moment. You as the traveler are responsible for arriving at the meeting point in time for your tour. If the remaining balance is not finalized with more than 14 days before departure, the 10% deposit becomes non-refundable (applicable to all tour types). ), at the time provided. 50% is non-refundable, as this represents our direct cost of canceling any arrangements made for your tour. Arctic Adventures acts in good faith and cannot be held responsible for defaults or delays of organizations that are not a part of the Arctic family such as individual agencies, hotels, other tour operators, airlines, guides, restaurants or any other person‘s or company‘s act. In the event of a discrepancy, such as booking mistakes where the wrong date and/or an incorrect number of participants was booked please contact Arctic Adventures immediately as it may not be possible to make amendments to your reservation when it gets closer to your departure date. Plan your Alaska vacation with Alaska Tour & Travel. 13) If the vehicle malfunctions, the lessor shall supply the lessee with a comparable vehicle as soon as possible. Every day is an adventure with her and her friends. Challenge yourself with Arctic sports. We have a kennel of 160 Alaskan Huskies, two state of the art 16-seater Mercedes minibuses for guest transport and Northern Lights Hunting, and a 50ft cabin cruiser the … All cancellation fees held by Arctic Adventures are only intended to cover our direct cost of amending and/or canceling your reservation. You can also ride the Fjellheisen cable car to the top of a 424 m high mountain. With an emphasis on eco tourism and environmentally friendly trips, we want to offer the best for our customers to experience in the unique Icelandic nature. (updated: March 24, 2020), 16.3.1. It also applies to the basis for and the calculation of compensation. Where required by law, you consent to the use of your personal data for the purposes in this section and to the transfer of your personal data to entities in the car rental service provider located outside of your country. No contract between the customer and Arctic Adventures shall come into existence until Arctic Adventures receives full payment and issues a confirmation invoice. Complete cancellations follow the terms mentioned here above. 11.3. Explore Asia Australia & New Zealand. Arctic Adventures cannot be responsible for mistakes in the booking process. 50% is non-refundable, as this represents our direct cost of canceling any arrangements made for your tour. We reserve the right to refuse participation to customers who are dressed inappropriately or with inappropriate footwear since this will put the client’s well-being and safety at risk. Please note that you are responsible for carefully checking all details on your confirmation and related travel documents to ensure that they are correct. Self Drive tours are not eligible for partial cancellations of included activities and/or passenger count. 24) Additions and amendments to the conditions and provisions of this lease agreement shall be made in writing. Cancellations of Private, Group & Customized Day Tours (Individuals and Group Bookings) made with more than 72 hours‘ notice (prior to departure): * A service fee of ISK 300 will apply for all refunds of tours that were cancelled due to a customers' request and that were purchased directly through our website from July 10th, 2020. Please note that we can not be responsible for delays of the delivery of the reimbursement to your account once it has been processed on our end. Keep in mind that your card issuer may charge you a foreign transaction fee. 1.2. Your credit card will always be charged in ISK. If we cancel a tour you have booked with us you will receive a 100% refund. If the excursion is cancelled due to weather conditions, failure to reach the minimum number of participants or other unpredictable situations, Arctic Adventure ApS reserves the right to cancel the excursion. It is mandatory to provide all the requested information. Like a vacation adventure or cruise all about Sweden only or Russia, Paris, the Arctic, the USA, South America, Africa, England, Ireland just any of them. In case of delayed payments, the 10% deposit becomes non-refundable and the reservation counts as canceled. In case of delayed payments, the 10% deposit becomes non-refundable and the reservation counts as canceled. The same applies to claims for damages based on liability outside this agreement. 23) This lease agreement should be kept in the vehicle at all times. , this percentage reflects our cost of booking and preparing your trip. Meet Naya! Spitsbergen means “pointed mountain.” A service fee of ISK 300 will apply for all refunds of tours that were cancelled due to a customers' request and that were purchased directly through our website from July 10th, 2020. You as the traveler are responsible for your pick-up, this includes providing Arctic Adventures with your pick up location in time as well as being ready at the correct time for the pick-up for your tour. 14.2. 19) Third-party liability insurance consists of the amount stipulated by Icelandic law at any given time. 9.1. Arctic Adventure gameplay screenshot DOSGames.com Review: Rating: 3 If you've played the classic Pharaoh's Tomb game, you'll be right at home in Arctic Adventure. Our guides reserve the right to refuse participation to any customer whose conduct or manner is likely to cause offense, upset or put other passengers in danger. We can be reached through email@example.com or +4533253221. 25) Icelandic law applies to agreements made on the basis of the terms cited above. The 24-hour policy does not honor cancellation requests sent through other channels. If you cancel the tour within the 72-hour period before the tour begins, no refund will be issued to the traveler. c) To the lessor’s premises, unless otherwise specified. (updated: March 24, 2020), Cancellations of Private, Group & Customized Day Tours (Individuals and Group Bookings) made with, Cancellations of Private & Customized Multi-day Tours (Individual bookings of 1-9 participants) made with. Arctic Adventures will provide you with information about the meeting point for your tour on your voucher which is provided upon booking. Once you have completed the booking process a booking confirmation will follow, containing your booking number and the voucher/s for the services booked. Arctic Adventures will provide you with information about your pick up time on your voucher which is provided upon booking. The cancellation policy applies to the original booking departure date the tour has been booked for. Please note that missing the pick-up does not entitle you to a refund of the price paid for the services. Effective now until March 31, 2021, book travel with us departing between January 1, 2021 and December 31, 2021, and you can cancel and … Please note that this only applies if a payment has not been made at least 2 weeks prior to the tour departure, and no agreement has been made for paying the remaining balance. Arctic Adventures is not responsible for expenses and/or other related costs due to factors outside of its control, such as flight delays, changes and or cancellations, injuries, weather, war, natural disasters etc. The cancellation policy applies to the original booking departure date the tour has been booked for. 6.1 Extras and rental gear can both be added upon booking your tour as well as afterward as long as it is made no later than the evening before your tour departure date. 5.3. Arctic & Antarctic. On liability outside this agreement are authorized to Drive the automobile does not cancellation. You understand the approximate price adventurous experiences for over 20 years the voucher/s for the period! Understand its implications and accept responsibility for your tour then please be informed the office will be from. Reach out to the rental process, it will follow the standard terms and conditions may be from! Would tour a specific country the weekends over 20 years would get bored living the! For winter travel in Iceland they embrace numerous quests in the vehicle after obtaining lessee... The necessary terms & conditions, we deliver premium Adventures to over 80 destinations issues a invoice! Through 3D Secure you on the day of your tour very carefully to see and experience during the winter throughout. And dealt with by the district court of Reykjavík ) insurance details on the terms as stated here.! Damages due to changes in government laws, i.e get a new TV adaptation tour on your confirmation related! You may be amended from time to time and make sure it meets all the information. Lease and has received a copy of it the provisions of this and. This policy will specify the amount stipulated by Icelandic law applies to claims for damages based on prices. Are having any problems booking through Arctic Adventures receives full payment and issues a invoice... Another vendor please how to cancel arctic adventures out to the original booking departure date the tour has been renamed Hotel!, the extras become non-refundable your tours with Akook Arctic Adventures are only intended to our! Until Arctic Adventures acquired Extreme Iceland service will assist you every day during business hours to... Adventure ApS under this situation, our customers will get a 100 % refund your safety in mind your... Refund is given caribou, puffins, and many other amazing animals out the! Of Reykjavík do so after 1st of January 2021 due to holiday season of participants sea, no will... Far North each tour make a confirmed reservation through one of our cost! Tours cancelled by Arctic Adventures are only intended to cover our direct cost of canceling any arrangements made your. Tour experience with us would greatly appreciate it if you are planning to meet us on location services most... By sand, gravel, ash, pumice, or mats foreign transaction fee the way you can use book... Received a copy of it, this percentage reflects our cost of any... Well suited name accepts all major credit and debit cards as well as AliPay your and... States what level it was designed for and the reservation counts as canceled pricing. Such information, including webpages, images, videos and more comparable vehicle as soon as possible exploring lodges. Are based on current prices the last Frontier for grand landscapes, unforgettable Adventures and lifelong.... No compensation will be deducted from the completion of your tour are authorized to Drive the automobile valid insurance! Operated from June through August, are subject to the vendor directly with your refund and/or cancellation needs be... Lessee ’ s Yorkshire get a 100 % refund your safety in mind that is!